Frequently Asked Questions
Everything You Need To Unwind
Practical answers about bringing the Aura spa experience to your home, office, hotel, or accommodation.
Before Your Appointment
A Calm Experience From The Start
If your question is not covered here, contact Aura and we will help you plan your treatment.
Ask Aura A Question01 What is a mobile spa treatment?
Aura brings the professional spa experience to your home, office, hotel, or accommodation, including treatment setup and cleanup.
02 What do I need to provide for the appointment?
Please provide a quiet, private area with enough room for the treatment. Your therapist brings the essentials for your selected service and prepares the space on arrival.
03 Where are mobile spa services available?
Aura serves clients in Charlestown, St Kitts and Nevis. Contact us before booking if your treatment location is outside the immediate area.
04 How do I request an appointment?
Use the booking form to select your treatment, preferred date and time, contact details, and treatment address. Aura will follow up using the information you provide.
05 Can I mention allergies or treatment preferences?
Yes. Add allergies, preferences, focus areas, or other relevant details in the Special Requests field when you submit your booking request.
06 What happens after the treatment?
Aura takes care of the treatment cleanup, allowing you to continue relaxing in your own space without a journey home.
07 Can I ask for help choosing a treatment?
Absolutely. Contact Aura before booking and we will help you choose the treatment and duration that best suit your needs.
Ready When You Are
Bring The Spa Experience To You
Choose your treatment, preferred time, and location. Aura will take care of the rest.